[ Pobierz całość w formacie PDF ]
.This is going to be a veryimportant meeting, and you ll want to prepare accordingly.Make surethat you" Provide an agenda beforehand so that everyone knows whatchanges are going to be discussed." Document a complete overview of the request so that each par-ticipant understands it.TEAM LinG - Live, Informative, Non-cost and Genuine ! 4410c04.qxd 2/8/05 10:23 PM Page 50Change Management50" Document the complete impacts on the project.How much addi-tional time will you need? How much additional money will berequired? What changes will be made to the product of the proj-ect? Also make sure to document any assumptions associatedwith both an approval as well as a rejection." Are ready to provide clear and concise information on which ofthe triple constraints will be missed if this change is approved." Have thought about what if alternatives that might beemployed instead of the change request if any are available.Because the outcome of your project depends on the decision thechange control board makes, you don t want to take any chances.You knowthat most of the time, major decisions are already made before the meet-ing starts.You also already know whether or not this change is the rightthing to do for your project.For instance, perhaps this change request isnothing more than the vendetta of a disgruntled employee who doesn twant to see the project replace their job.Or perhaps the change is politicallymotivated by an employee who is seeking more power.Regardless of themotivation behind the change, you know whether it will help you deliverthe right project for your company.With all this in mind, take the time to meet with key members of thechange control board before the actual meeting.Explain your reasoning forapproving or denying the change to them.Explain the politics behind thechange if there are any.Give them enough ammunition to help them makethe right decision the decision that is the right one for the project.Basi-cally, get the decisions made before you even get into the change controlboard meeting.note Don t wait for important decisions to be made at a formalmeeting.Update decision makers ahead of time on the pros andcons of the decision outcome.Know where the decision makersstand before the meeting starts.TEAM LinG - Live, Informative, Non-cost and Genuine ! 4410c04.qxd 2/8/05 10:23 PM Page 51The Output of Change Management51Did you establish ground rules for your change control board? If youdidn t when you established the board, it s a good idea to get these set up atthe beginning of the first meeting.One of the things you ll want to deter-mine is how they will make their decisions.Does the majority rule? Doesthe decision have to be unanimous? Does the executive sponsor have anoverruling vote? Make sure you establish these parameters before the boardmakes its first decision or you may end up with a situation like a hung jury,with no decision made and your project in limbo.Okay, it s now time for the change control board meeting.Your execu-tive sponsor will run the meeting, but you will provide the information.Ifyou ve done your homework properly, the meeting should be fairly quick.The board should analyze the request and provide a decision before themeeting is over.Figure 4.3 shows the decision step the change control boardis making.FIGURE 4.3: Output step 2Okay tochange the tripleconstraints?The Board Denies the ChangeIf the board denies the change request, your job is easy.You perform twoofficial tasks, as depicted in Figure 4.4:1.Notify the requestor that the change request has been denied.2.Notify the project team that the change request has been denied.TEAM LinG - Live, Informative, Non-cost and Genuine ! 4410c04.qxd 2/8/05 10:23 PM Page 52Change Management52FIGURE 4.4: Output step 3Notify the team andrequestor that therequest has beendenied.noThis official decision needs to be officially documented.In Chapter 6,I ll tell you about the forms to use for this documentation, but for now, justknow that you need to make sure that everyone on your team gets infor-mation about and understands the outcome of the decision.Do whateveryou have to do to make sure the decision is understood post the decisionto the project website, send an email notification to every project partici-pant, read the form to everyone at a team meeting, and so on.You don t wantany denied changes getting implemented because a team member didn t getthe word.Unofficially, you want to see if your team has lost focus because of thechange request.Sometimes a request is very big and disrupting to the team.People sometimes lose focus on the objectives of the project because theirattention has been diverted by the change request.If the team has lostfocus because of the change request, get the team back together for a teammeeting and walk them through the objectives of the project again.Getthem refocused and hopefully back to the pace of development at whichthey were working prior to the disruption of the change request.The Board Approves the ChangeIf the change control board approves the change request, you ll have a cou-ple of things to accomplish.(This output step is depicted in Figure 4.5.)First, you have to rebaseline.Remember, the reason you brought thischange request to the change control board in the first place is because it isso big that it changes one of more of the triple constraints.TEAM LinG - Live, Informative, Non-cost and Genuine ! 4410c04.qxd 2/8/05 10:23 PM Page 53The Output of Change Management53FIGURE 4.5: Output step 4yesRebaseline the tripleconstraint changedby the project.To rebaseline, go back to your original analysis and determine which one(or all) of the triple constraints is modified by this change request." If the schedule will be changed, rebaseline the project schedule." If the budget will be changed, rebaseline the budget for the project." If the quality will be impacted, you may need to rebaseline scopeor requirement documents.Did you notice we said or all in the previous paragraph? The changebeing approved may change all of your triple constraints or may impact onlytwo, or just one.Be sure to rebaseline accordingly.You may be wondering about the activity of rebaselining
[ Pobierz całość w formacie PDF ]
